At GS&PA Reeves, we strive to ensure customer satisfaction with every purchase. However, we recognize that there may be instances where returns are necessary. Below is our returns policy:
- Return Eligibility:
- Items must be returned within 30 days from the date of purchase.
- Products must be in their original condition, unused, and with all packaging intact.
- Handling Charge:
- All returns will incur a 20% handling charge. This fee will be deducted from the total refund amount.
- Damaged or Used Items:
- Items that are damaged or have been used will be evaluated on a case-by-case basis.
- The decision to issue a refund for damaged or used items will be made at the discretion of management.
- Refund Process:
- Refunds will be processed within 7-10 business days after the returned item has been received and inspected.
We appreciate your understanding of our policy, which is designed to maintain quality and service standards. If you have any questions or concerns, please feel free to reach out.
Thank you for shopping with us!